Distributed Architectures Zendesk Adds New ‘Sunshine’ CRM Platform for Evolving Customer Experiences Sudipto Ghosh Nov 13, 2018 Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…
Computing Totango Integrates Solutions with SAP to Enable the Customer Centered Enterprise AIT News Desk Oct 12, 2018 Joint Solution and Go-to-Market Empower Enterprise Customers to Accelerate Customer Lifetime Value by Operationalizing Customer Centricity Across…
Guest Authors Why We Introduced a Credit System That Will Value Data & Intelligence Es Lee Sep 22, 2018 In our latest release, Mei introduces a credit system that will track the data and intelligence exchanged in our app. How Does It Work? Generally,…
Guest Authors Activating Customer Data with AI-Based Technologies in Business Madhusudan Therani Sep 13, 2018 Numerous challenges exist as enterprises embark on this next phase – managing the flow of incoming data of all types – most of it being…
AIT MegaMind Interview with Christopher Dean, CEO at Swrve Sudipto Ghosh Aug 30, 2018 People often jump on the displacing humans narrative. In reality, throughout history, automation raises productivity and output. Know My Company…