Cloud eGain Knowledge Hub Now Available for Cisco Webex Contact Center AIT News Desk Jun 14, 2022 Embedded in the Cisco Webex Contact Center Agent Desktop, eGain Knowledge Hub for Cisco Webex Contact Center delivers proactive knowledge and AI…
Cloud Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service AIT News Desk Sep 1, 2021 eGain, the leading cloud platform for customer engagement automation, announced that a leading cryptocurrency exchange has selected the eGain…
Cloud eGain Knowledge Hub Now Available on SAP® Store AIT News Desk Aug 26, 2021 By Integrating with SAP Service Cloud, Egain Knowledge Hub™ Addresses the Critical Need for Contextual Knowledge and Conversational Guidance for…
Computing Baltimore Gas & Electric and Oracle Reshape Peak Pricing Programs AIT News Desk Dec 23, 2019 BGE First of Several Utilities to Launch Opower Service to Help Customers Reduce Their Daily Peak Energy Use and Utility Bills Baltimore Gas &…