Technology LivePerson Enhances Conversational AI Capabilities to Help Brands Strengthen Customer and Agent… AIT News Desk Dec 14, 2022 LivePerson, a global leader in customer engagement solutions, announced enhancements to its Conversational AI that will help brands hold even better…
Customer Experience Group FiO and Total Communicator Solutions, Inc. are Announcing a Collaboration to Bring… AIT News Desk Sep 1, 2022 Group FiO, one of the leaders in integrated Customer Engagement Solutions and a premier provider of cost-effective customer analytics, easy-to-use…
Customer Experience JRNI Appoints Matthew Cross as Chief Technology Officer AIT News Desk Aug 29, 2022 JRNI, the leader in Enterprise Customer Engagement Solutions across the entire customer loyalty lifecycle, announced the appointment of Matthew Cross…
Customer Experience Infobird Co., Ltd Provides Digital and Intelligent Customer Engagement Solution AIT News Desk Jun 29, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to provide services to a…
Customer Experience Leading Global Fintech Provider Selects Infobird Co., Ltd. to Deliver its Industry Leading Digital… AIT News Desk Jun 22, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has entered into a cooperation agreement…
Chatbots & Intelligent Assistants Infobird Signs Contract with Taikang Healthcare Investment Holdings to Upgrade Contact Center and AI… AIT News Desk Apr 5, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it signed a cooperation agreement with…
Bots/Intelligent Assistants Abe.ai And POPi/O Announce Digital Customer Service Partnership AIT News Desk Dec 8, 2021 Abe.ai (an Envestnet solution), a leader in artificial intelligence (AI)-powered virtual assistant products for financial institutions and POPi/o, a…
Martech Bed Bath & Beyond Mexico Selects Algonomy to Redo Personalized Commerce Search AIT News Desk Aug 12, 2021 AI-Driven Personalized Commerce Search, Algonomy Find , Is Expected to Dramatically Improve the Search Experience, Conversions, and Product…
Data Management IDC MarketScape Names Bidgely a Leader in Worldwide Digital Customer Engagement Solutions for… AIT News Desk Jul 15, 2021 A new IDC MarketScape report from International Data Corporation (IDC) has recognized Bidgely as a “Leader” in digital customer engagement solutions…
Cloud Genesys Named the Growth and Innovation Leader in New Frost & Sullivan Report AIT News Desk Jun 17, 2021 Cloud Customer Experience Leader Receives Highest Ranking in the Frost Radar™: North American Enterprise Cloud Contact Center Market 2021 Report…