Cloud Genesys Named the Growth and Innovation Leader in New Frost & Sullivan Report AIT News Desk Jun 17, 2021 Cloud Customer Experience Leader Receives Highest Ranking in the Frost Radar™: North American Enterprise Cloud Contact Center Market 2021 Report…
Life Sciences Microsoft Accelerates Industry Cloud Strategy for Healthcare With the Acquisition of Nuance AIT News Desk Apr 12, 2021 Acquisition Will Combine Solutions and Expertise to Deliver New Cloud and AI Capabilities Across Healthcare and Other Industries Microsoft Corp…
Financial Services Everyware Announces Partnership with Visa Solutions: Cybersource and Authorize.net AIT News Desk Apr 7, 2021 Working Together to Empower Implementation of Touchless Payments and Enhanced Experiences for Small- and Medium-Sized Businesses Everyware, a…
Analytics Comm100 Releases Enhanced WordPress Integration to Provide Free Omnichannel Customer Engagement… AIT News Desk Mar 19, 2021 Latest plug-in updates offer expanded capabilities and improved user experience Comm100, a global provider of omnichannel customer engagement…
Martech Comm100 Launches Integration With Cisco Contact Center Solutions AIT News Desk Mar 12, 2021 Cisco UCCX and UCCE users can now manage digital channels alongside voice in Cisco Finesse Comm100, a global provider of omnichannel customer…
Mobile Mobivity Appoints Hypergrowth SaaS Veteran Al West as Chief Revenue Officer AIT News Desk Feb 25, 2021 West Brings a Stellar Track Record of Growing Revenues from Startup to Over $220M in Recurring Revenues Mobivity Holdings Corp. a global provider of…
Analytics Personetics Raises $75 Million Led by Warburg Pincus AIT Staff Writer Feb 16, 2021 The leading global provider of AI data-driven personalization and customer engagement solutions for banks and financial services, Personetics has…
Mobile Mobivity Completes $3.3 Million Early Warrant Conversion of Existing Warrantholders AIT News Desk Dec 23, 2020 Mobivity Holdings Corp. a global provider of customer engagement solutions that increase customer engagement through mobile messaging and personalized…
Cloud Twilio Welcomes Deloitte Digital as a Premier Global Systems Integrator Focused on Elevating Human… AIT News Desk Oct 2, 2020 Twilio Build Partner Program expands to bring enterprise customers to market faster with customer engagement solutions built for the new normal…
Martech TTEC Names Cloud CX Technology Innovator Sean Erickson as Global Head of TTEC Engage AIT News Desk Aug 14, 2020 Digital-first leader signals disruption of the contact center industry accelerating TTEC's CXaaS platform TTEC Holdings, Inc., a leading global…