O’Neil Digital Solutions Launches ONEsuite 4.0 To Revolutionize Customer Experience &…
Cutting-edge AI-powered platform elevates customer communication and experience management to unprecedented levels.
O'Neil Digital Solutions, a…
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customer engagement
Zenarate Expands AI Coach Language Capabilities to 79, Adds New Agent Feedback Reporting for AI…
Global brands now have unparalleled language support to improve customer loyalty and agent training
Zenarate, the leading AI Simulation Training…
Superbo Announces Collaboration with Microsoft for Azure OpenAI Deployments in Africa
Superbo, a pioneering provider of advanced AI solutions, is thrilled to announce its new partnership with Microsoft, geared towards propelling Azure…
Konfer Launches AI GRC to Cover Global AI Regulatory Requirements
Konfer AI GRC is designed to help enterprises map, measure, and manage all their AI assets in compliance with NIST AI RMF, EU AI, and other compliance…
Uberall Marks a Decade of Innovation and Paves the Way for the AI-Powered Customer Connection Era
Uberall, the global trailblazer in location marketing, celebrates a decade of groundbreaking innovation while unveiling the awaited Fall release that…
insured.io Study of 250,000 Insurance Consumers Reveals that Omnichannel Carrier Portals Can…
insured.io analysis found that multiple service channels, outbound messaging, and personalization can boost retained premium by millions…
NGDATA Joins the Jack Henry Vendor Integration Program
VIP enables NGDATA’s Intelligence Engagement Platform to integrate with SilverLake System
NGDATA, a leading global digital experience company…
Oracle Named #1 in Digital Customer Engagement and Experience Analytics by Guidehouse Insights
Oracle Energy and Water tops Leaderboard across vital customer criteria, including product performance, pricing, technology, partners, and vision…
Emplifi Helps Freshpet Streamline Customer Engagement Strategies, Reducing Call Volumes By Nearly…
The pet food supplier saw an immediate drop in the amount of time spent answering customer inquiries, allowing the brand’s consumer care team to…
Intuit Mailchimp and Wix Enter a Strategic Multi-Year Partnership
Intuit Mailchimp the #1 email marketing and automation brand1, and Wix.com Ltd. a leading global SaaS platform to create, manage and grow an online…
