customer engagement

Introducing New Verint Da Vinci AI Capabilities Built on Proprietary and Commercially Available AI Models Verint, The Customer Engagement…

Chatsimple AI, a pioneering start-up led by Hao Sheng, a veteran in AI Conversational solutions at Google, introduces a novel approach to workplace…

Chatsimple AI, a pioneering start-up led by Hao Sheng, a veteran in AI Conversational solutions at Google, introduces a novel approach to workplace…

Twilio the customer engagement platform that drives real-time, personalized experiences for leading brands, and Google Cloud announced an expansion of…

UK's largest auto insurer moves to AI-powered Genesys Cloud CX for its all-in-one capabilities to deliver personalized digital customer and employee…

Brightspeed, the 5th largest incumbent local exchange carrier (ILEC) provider of home and business internet in the US, has successfully implemented a…

Triumph Group, the world’s leading intimate apparel company, has signed a two-year partnership with ZS, a global management consulting and technology…

ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS, its groundbreaking AI-driven solution designed to…

Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan…

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced the company…