Twilio and Google Cloud Expand Partnership to Improve Customer Experience with AI
Twilio the customer engagement platform that drives real-time, personalized experiences for leading brands, and Google Cloud announced an expansion of…
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customer engagement
Admiral Insurance Reimagines Customer Experiences with Genesys
UK's largest auto insurer moves to AI-powered Genesys Cloud CX for its all-in-one capabilities to deliver personalized digital customer and employee…
Brightspeed: Helping Make the American Dream Of Broadband a Reality for Customers
Brightspeed, the 5th largest incumbent local exchange carrier (ILEC) provider of home and business internet in the US, has successfully implemented a…
Triumph Group Partners with ZS to Deliver Personalized Customer Experience via State-of-the-Art SaaS…
Triumph Group, the world’s leading intimate apparel company, has signed a two-year partnership with ZS, a global management consulting and technology…
ClientSuccess Introduces SmartCS AI-Powered Customer Success Insights & Actions
ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS, its groundbreaking AI-driven solution designed to…
Aurora Mobile’s Subsidiary SendCloud Provides Email Services to a Leading AI Chip Company
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan…
Sinch recognized as a Leader in IDC MarketScape for CPaaS
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced the company…
Genesys Customers Reach New Heights on Genesys Cloud CX
Genesys highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX platform. With nearly 30%…
Camping World Selects Twilio’s Customer Engagement Platform
Camping World Relies on Twilio Engage, SMS, Voice and Segment to better reach customers with data-driven personalization
Twilio, the customer…
Braze Announces Suite of Products Designed to Increase Productivity and Help Brands Build Customer…
New and enhanced products can help marketers drive efficiency by boosting team collaboration and creativity to increase ROI
Braze, the…
