customer engagement

 Kaleyra, ("Kaleyra" or the "Company"), a rapidly growing omnichannel business communications platform  announced it has launched its global messaging…

Enterprises in Australia are rapidly adopting public cloud solutions as the main lever for transforming customer engagement, security, storage and…

VSBLTY Groupe Technologies  a leading software provider of AI-driven security and retail analytics technology, is now deploying three updated platform…

Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced it has become one of the first…

Aurora Mobile Limited (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China,…

Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced it has signed a strategic…

Consumers became more critical of customer engagement over the past year, and disagree with the high marks brands give themselves for personalization…

Analytic Partners, the leader in commercial analytics, has appointed Dave Rodrigues as a Senior Vice President for Customer Engagement, based in …

Customer expectations have changed. And today, most businesses have understood that optimal customer engagement is the cornerstone of a successful…

64% of eCommerce marketers haven’t measured their customer engagement processes in the past month, and nearly one fifth (17%) have never measured them…