Tata Communications Launches DIGO – Integrated Platform for Converged and Contextual…
Tata Communications, a global digital ecosystem enabler, launches DIGO, an in-network, cloud communications platform to power up customer engagement…
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customer engagement
Deep North Appoints Retail Industry Veteran to its Executive Leadership Team
Deep North, the intelligent video analytics company, announced it has named Tracy Benaman the company's new vice president of sales. Benaman brings…
FICO Platform Continues Momentum with Expanded Capabilities to Help Enterprises Manage, Measure,…
The expanded capabilities represent a major milestone for FICO Platform, which has seen adopted by leading global banks worldwide
Highlights:…
MiaRec Announces Release of Customer Sentiment Analysis
MiaRec, a global provider of award-winning workforce and customer engagement solutions, announced the release of its Customer Sentiment Analysis to…
Total Expert Helps Financial Institutions Win Purchase Market with Powerful Integrations and…
Platform upgrades and partnerships will build stronger connections to data, enhance lending teams’ ability to leverage consumer insights, and…
Almirall Deploys Aktana’s Contextual Intelligence 360 to Optimize Customer Engagement
Almirall, LLC achieves 86% user engagement and a dramatic rise in field rep productivity
Aktana, the leader in intelligent customer engagement…
Tact.ai Establishes Customer Advisory Board, Names Former Novartis Pharma Global CIO and SVP Andreas…
Tact.ai, the customer engagement company for life sciences, announced that former Novartis Pharma Global CIO and SVP, Andreas Müller, has joined the…
Banks Can Now Use “Sustainability Insight” to Reduce Carbon Footprints Left By Customers
Personetics has launched a new customer transaction data-driven solution that enables banks to show customers their carbon footprint and suggests ways…
Twilio Welcomes New Executives: Reeny Sondhi as Company’s First Chief Digital Officer and Amy…
Twilio , the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced two new hires. Reeny…
iQor Opens New Domestic Contact Center in Allentown, PA
State-of-the-Art Facility Provides 30,000 Square Feet of Class A Office Space
iQor, a managed services provider of customer engagement and…
