customer engagement

ISG Provider Lens report sees more U.S. enterprises partnering with service providers on digital transformation goals spanning remote work, supply…

PCI Pal, the global provider of cloud-based secure payment solutions, has announced the appointment of Tim Watts as Vice President (VP) Sales for…

Eckoh, the leading Customer Engagement data and payment security provider, has completed its acquisition of Syntec Holdings Ltd (Syntec), a UK-based…

Optimal Strategix Group, Inc. (OSG), a globally recognized leader in Customer Journey, Experience, and Engagement Technologies, announces the…

8x8, Inc. a leading integrated cloud communications platform provider, announced that Custom Glass Solutions (CGS) has chosen 8x8 XCaaS to provide its…

Cisco leader joins Puppet’s executive team to drive growth in the expanding infrastructure automation market Puppet, the industry standard for…

The Partnership Drives Growth of Cloud-Based Communications and Next-Gen Customer Engagement American Virtual Cloud Technologies, Inc.’s Kandy…

Emergency Animal Hospital and Veterinary Specialist Extends Customer Engagement Capabilities Using 8x8 CPaaS SMS API to Better Manage Emergency and…

The rising purchasing power of younger consumers and the proliferation of channels make it critical for retailers to innovate their customer…

Microsoft Azure and Azure-Based Solutions Now Available to Federal, State, and Local Government Agencies Carahsoft Technology Corp, The Trusted…