Analytics Optimal Strategix Group Launching New Branding and Website AIT News Desk Dec 16, 2021 Optimal Strategix Group, Inc. (OSG), a globally recognized leader in Customer Journey, Experience, and Engagement Technologies, announces the…
Cloud Custom Glass Solutions Enhances Collaboration With 8×8 XCaaS AIT News Desk Dec 15, 2021 8x8, Inc. a leading integrated cloud communications platform provider, announced that Custom Glass Solutions (CGS) has chosen 8x8 XCaaS to provide its…
Martech Tech Industry Veteran Gene Hall Joins Puppet as Chief Marketing Officer AIT News Desk Dec 14, 2021 Cisco leader joins Puppet’s executive team to drive growth in the expanding infrastructure automation market Puppet, the industry standard for…
Customer Experience Kandy and Braidio Announce Expanded Partnership to Accelerate the Delivery of Digital Transformation… AIT News Desk Dec 10, 2021 The Partnership Drives Growth of Cloud-Based Communications and Next-Gen Customer Engagement American Virtual Cloud Technologies, Inc.’s Kandy…
SaaS Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center For Microsoft Teams To Meet Rapidly… AIT News Desk Dec 9, 2021 Emergency Animal Hospital and Veterinary Specialist Extends Customer Engagement Capabilities Using 8x8 CPaaS SMS API to Better Manage Emergency and…
Customer Experience Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service AIT News Desk Dec 9, 2021 The rising purchasing power of younger consumers and the proliferation of channels make it critical for retailers to innovate their customer…
IT and DevOps Carahsoft Adds Microsoft Products and Solutions to GSA Schedule AIT News Desk Dec 8, 2021 Microsoft Azure and Azure-Based Solutions Now Available to Federal, State, and Local Government Agencies Carahsoft Technology Corp, The Trusted…
SaaS Infobird Upgrades Its Intelligent Interactive Training Product AIT News Desk Dec 6, 2021 Infobird Co., Ltd, a software-as-a-service provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions,…
Analytics NICE Customer Journey Analytics Recognized for Technology Excellence and Customer Impact Driven by… AIT News Desk Nov 30, 2021 Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and…
Technology HCLSoftware Announces the Unica Winter Release Enabling Accelerated Time to Market and Optimized… AIT News Desk Nov 30, 2021 HCLSoftware announced the Unica winter release with new platform enhancements that continue to deliver precision marketing at scale. The newest…