Customer Experience Link Mobility Integrated Into Emarsys’ (SAP) Omnichannel Customer Engagement Platform AIT News Desk Nov 23, 2021 LINK Mobility (LINK) announces integration into Emarsys' omnichannel customer engagement platform as an approved SMS aggregator. Today, LINK, a …
Financial Services Vestorly and Kapitalwise Announce Integration Partnership AIT News Desk Nov 19, 2021 Vestorly and Kapitalwise have announced an integration partnership to offer Vestorly’s award-winning artificial intelligence (AI) driven content…
Cloud Verint Introduces New Market-Leading AI Innovation To Further Expand Real-Time Agent Assist… AIT News Desk Nov 18, 2021 Latest Enhancements to Verint Cloud Platform also Include Highly Accurate Transcription Engine Built on Advanced Deep Neural Network Models and…
Customer Experience New PagerDuty Capabilities Empower Businesses to Deliver Exceptional Customer Experiences with… AIT News Desk Nov 17, 2021 Fall releases deliver flexible capabilities to map and control services in real time, orchestrate events based on organization-wide data, and move…
Customer Experience Customer Experience And Customer Engagement Market To Surpass $100 Billion In Annual Worldwide… AIT News Desk Nov 16, 2021 Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow Customer…
Martech Jebbit Declared Data Platform Now Available on SAP Store AIT News Desk Nov 10, 2021 By integrating with SAP Emarsys Customer Engagement and SAP Customer Data Platform, the Jebbit platform delivers personalized, interactive…
Customer Experience DāSTOR Selects Carma For Network & Digital Infrastructure (NDI) Platform AIT News Desk Nov 4, 2021 Carma to Deliver CRM, OSS, BSS, Capabilities for Superior Interoperability and Reduced Complexity Carma announced that DāSTOR has selected the entire…
SaaS IntelePeer Launches Reputation Management Solution to Help Businesses Protect Outbound Calls From… AIT News Desk Nov 2, 2021 All-in-one monitoring, registration and remediation solution provides actionable Insights along with ongoing visibility, control and…
SaaS Syniverse Forms Global Partnership With NTW Software AIT News Desk Nov 2, 2021 New Collaboration Will Enable Call Centers to Improve Customer Experience via Syniverse CPaaS Concierge for Enterprises Syniverse, the world’s…
IT and DevOps Tanium Appoints Chief Marketing Officer Steve Daheb AIT News Desk Nov 1, 2021 Tanium, the platform that organizations trust to gain visibility and control across all endpoints, announced the appointment of Steve Daheb to the…