customer engagement

All-in-one monitoring, registration and remediation solution provides actionable Insights along with ongoing visibility, control and…

New Collaboration Will Enable Call Centers to Improve Customer Experience via Syniverse CPaaS Concierge for Enterprises Syniverse, the world’s…

Tanium, the platform that organizations trust to gain visibility and control across all endpoints, announced the appointment of Steve Daheb to the…

Macro 4, a division of UNICOM Global, has released the new generation of its Columbus enterprise information management (EIM) suite. Columbus version…

FOBI AI Inc., a leader in providing real-time data analytics through artificial intelligence to drive customer activation and engagement is pleased to…

LiveVox Holdings, Inc., a leading cloud-based provider of customer service and digital engagement tools, launched the SmartStart Program. The new…

A commissioned global study conducted by Forrester Consulting on behalf of Vonage, a global leader in cloud communications helping businesses…

Sailthru, the leading personalized marketing automation technology provider for retailers and publishers, announced improvements to Personalization…

IST Networks announced a collaboration with Automation Anywhere, a global leader in Robotic Process Automation (RPA), to provide RPA services in the …

Avantive Solutions, a global technology and business services company specializing in innovative customer engagement, strategic sales and robust…