customer engagement

Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services…

GMS presents a diversified business strategy to shift from legacy messaging provider to AI communications solutions partner, driven by customer…

New office cements CrowdStrike’s commitment to provide industry leading protection to organizations in India and the broader region CrowdStrike…

SmartBear elevates collaboration with AWS, driving streamlined developer solutions for AWS customers worldwide SmartBear, a leading provider of…

Social Customer Care by Sprout Social enables brands to provide faster, personalized and complete customer care Sprout Social, an industry-leading…

Infosys, a global leader in next-generation digital services and consulting, announced its strategic collaboration with Pacific International Lines…

CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent…

Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach…

Vonage Fusion, a unified communications and contact center solution, integrated with Salesforce Service Cloud, enhances both customer engagement and…

Loyalty programs help businesses boost revenues, achieve greater profitability, and facilitate more cost-efficient customer acquisition, among other…