New PagerDuty Capabilities Empower Businesses to Deliver Exceptional Customer Experiences with…
Fall releases deliver flexible capabilities to map and control services in real time, orchestrate events based on organization-wide data, and move…
Browsing Tag
customer engagement
Customer Experience And Customer Engagement Market To Surpass $100 Billion In Annual Worldwide…
Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow
Customer…
Jebbit Declared Data Platform Now Available on SAP Store
By integrating with SAP Emarsys Customer Engagement and SAP Customer Data Platform, the Jebbit platform delivers personalized, interactive…
DāSTOR Selects Carma For Network & Digital Infrastructure (NDI) Platform
Carma to Deliver CRM, OSS, BSS, Capabilities for Superior Interoperability and Reduced Complexity
Carma announced that DāSTOR has selected the entire…
IntelePeer Launches Reputation Management Solution to Help Businesses Protect Outbound Calls From…
All-in-one monitoring, registration and remediation solution provides actionable Insights along with ongoing visibility, control and…
Syniverse Forms Global Partnership With NTW Software
New Collaboration Will Enable Call Centers to Improve Customer Experience via Syniverse CPaaS Concierge for Enterprises
Syniverse, the world’s…
Tanium Appoints Chief Marketing Officer Steve Daheb
Tanium, the platform that organizations trust to gain visibility and control across all endpoints, announced the appointment of Steve Daheb to the…
Macro 4’s Information Management Suite Extends Personalization and Business Intelligence…
Macro 4, a division of UNICOM Global, has released the new generation of its Columbus enterprise information management (EIM) suite. Columbus version…
Fobi Corporate Update Includes New Revenue Deals, Key Product Launches, New Verticals, Continued…
FOBI AI Inc., a leader in providing real-time data analytics through artificial intelligence to drive customer activation and engagement is pleased to…
LiveVox Launches SmartStart Program, Powering Speed-to-Value for Contact Centers
LiveVox Holdings, Inc., a leading cloud-based provider of customer service and digital engagement tools, launched the SmartStart Program. The new…
