customer engagement

MindPetal Software Solutions, Inc., a digital modernization service provider to the federal government, announced that Michael Agrillo has joined…

CX Leader in Banking and Consulting Joins Medallia to Help Financial Services Leaders Compete and Grow Through Customer and Employee Experience.…

They can also help a product or category manager to shorten consumer renewal cycles says report from Opia Effective use of sales promotions …

Textel’s contact center texting platform for Five9 will add advanced SMS and MMS to reduce call volumes while increasing agent efficiency and customer…

Digital-first solution delivers accurate answers in real time, strengthening customer engagement; reducing handle times TimeTrade SilverCloud,…

CleverTap, the world's most trusted customer engagement and user retention platform, announced superior growth numbers across the Middle East over the…

Bespoke Partners, a leading provider of retained executive search and leadership advisory services, announced that its Search 2.0 process has produced…

Gong, the revenue intelligence leader, announced today that Kelly Breslin Wright has been newly appointed as the company's President and Chief…

Customer journey orchestration and analytics platform combines with CSG’s digital engagement software to drive superior customer experiences…

Users name ON24 the best webinar software, ranking high in customer satisfaction and likelihood to recommend ON24 announced it earned a…