Discover Forms New Internal Data and Analytics Organization
Fintech-Like DNA Unit to Advance Data-Driven Business Decisions; Effort Will Accelerate Platform and Talent Sharing
Discover Financial Services, a…
Browsing Tag
customer engagement
FairWarning Hires Vice President of Healthcare Sales
Lisa Counsell Brings Two Decades of Clinical Experience to Accelerate Sales and Customer Engagement
FairWarning, the proven leader in protecting the…
Sinch AB (publ): Sinch Completes Acquisition of SAP Digital Interconnect
Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announces that the acquisition of SAP Digital Interconnect, a…
Conversational Marketing Trends: Chatbots Are Still Missing the Human Element of Conversation
Latest Conversational Marketing Analytics Trends State that Customers’ Emotions Have Significant Influence on Their Satisfaction with a Service…
Sinch Announces Conversation API Enabling Businesses and Technology Platforms to Deliver Seamless…
Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced Conversation API, a robust omnichannel…
Five9 to Acquire Inference Solutions
Five9, Inc., a leading provider of the intelligent cloud contact center, announced the execution of a definitive agreement to acquire Inference…
Calabrio Unveils New Platform for a New Era of Workforce and Customer Engagement
First-Ever Virtual Calabrio Customer Conference Showcases Cloud-Based WEM Platform Designed for the Modern, Agile Contact Center
Calabrio, the…
New Salesforce Research Reveals That 71% of Indians Expect Companies to Accelerate Digital…
Indian customers estimate 60% of their interactions with businesses take place online this year, compared to 47% in 2019
Salesforce, the global…
Coupa Taps Technology Veteran Stuart O’Neill for Key Appointment in APAC
O'Neill joins the company to lead regional go-to-market strategies and sales operations
Coupa Software announced that twenty-year technology veteran…
Bambuser Launches New Features for Enhanced Live Video Shopping Experiences
Interactive live video streaming provider Bambuser announced the addition of several new features to the company’s Live Video Shopping platform. The…
