Technology USAN Unveils Realm: Revolutionizing Contact Centers on Amazon Connect PR Newswire Jan 18, 2024 Realm Accelerates Contact Center Performance with AI-Driven Efficiency and Insights USAN, a leader in customer engagement solutions, is proud to…
Machine Learning Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode PRNewswire Jan 17, 2024 As a veteran leader in the customer engagement space, Hecht brings cross-industry experience in marketing, sales, and operations combined with…
Technology Tulip Announces Tulip Pay, a Payment Integration Powered by Stripe PRNewswire Jan 15, 2024 Tulip, a leading provider of retail customer engagement solutions,announced the launch of Tulip Pay to support in-person retail transactions. Tulip…
Technology Microsoft Unveils Gen AI and Data Solutions, Offering Copilot Experiences Through Microsoft Cloud… PR Newswire Jan 12, 2024 Generative AI solutions help retailers and brands infuse personalization and creativity into marketing campaigns and retail media ad campaigns to…
Technology Chronic Care Staffing Launches AI Call Monitoring Technology Cision PRWeb Jan 5, 2024 Chronic Care Staffing, LLC, the leading nationwide provider of clinically-based virtual care management services, has adopted innovative customer…
Technology With Enhanced Support for Long-Form Video, Cloudinary Offers the Industry’s Most Comprehensive… Business Wire Dec 13, 2023 New capabilities extend Cloudinary’s market-leading automations to help brands bring any video experience to market quickly, easily, and at scale…
Technology The Future of Data-Driven Marketing Billy Loizou Dec 11, 2023 The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. At our…
Technology Glance Guided CX Now Available on Genesys AppFoundry PRNewswire Dec 2, 2023 Human collaboration solutions enable Genesys Cloud CX® customers to deliver more personal, tailored support Glance, the leader in Guided CX…
customer Experience Blueshift Achieves the new AWS Advertising and Marketing Technology Competency Business Wire Dec 2, 2023 Blueshift, a customer engagement platform, announced that it has achieved the Amazon Web Services (AWS) Advertising and Marketing Technology…
Technology Hewlett Packard Enterprise Fuels Business Transformation With New AI-Native Architecture and Hybrid… Business Wire Dec 1, 2023 Industry-leading open, full-stack AI-native architecture delivers new AI solutions to enable enterprises to accelerate AI model development and…