customer engagement

Product Usage Data Connects Brands and Customers to Create Meaningful After-Sale Engagements  Blustream, the leading after-sale customer engagement…

New Survey Reveals Emerging Communications Channels, Changing Consumer Behaviors in the COVID-era Vonage, a global leader in cloud communications…

Pegasystems Receives Top Scores in Two of Three High-Level Categories Pegasystems Inc., the software company empowering digital transformation at…

Freshworks Inc., the customer engagement software company, announced the appointment of tech veteran José Morales as chief revenue officer. Morales…

Life.io, a subsidiary of SE2 and a leading customer engagement solution for the insurance and financial services industries, announced a strategic…

Marketers can access AI-driven audiences based on proprietary, cookieless ID Graph ADARA, the market leader in permissioned data and verified …

Ascent360, a leading data-driven marketing solution provider, announced Bolton Valley as its newest customer. The resort chose Ascent360 for its…

SugarCRM Inc., the innovator of time-aware CX, announced the launch of SugarLive, a new integration with Amazon Connect voice, chat and text messaging…

Cross-channel collaboration scales highly personalized eCommerce experiences Mapp, the international provider of insight-led customer engagement, …

OneSignal, the market leader in customer engagement messaging, has announced its latest partner integrations with Mixpanel, RevenueCat, Movable Ink,…