Martech Zendesk Debuts Sophisticated Real-Time Analytics Solution AIT News Desk Aug 25, 2020 Advanced capabilities in Explore Enterprise will allow businesses to use customer service data to inform decisions across support, sales, product and…
Deep Learning SugarCRM Delivers Next Frontier in CX: The Power to Drive Business Predictability and Performance… AIT News Desk Aug 24, 2020 SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform…
End-point Security Security Advisory: Mitiga Recommends All AWS Customers Running Community AMIs to Verify Them for… AIT News Desk Aug 24, 2020 Out of an Abundance of Caution, Community Amis Currently Utilized on EC2 Instances Should Be Verified, Terminated or Replaced by Amis Exclusively From…
Martech Mapp Announces Record New Sales Growth in 2020 AIT News Desk Aug 21, 2020 Despite COVID-19 and Global Lockdowns, Mapp Cloud Demand Surges Mapp, one of the world’s largest independent marketing platforms, announced record…
Martech Industry veteran Andrew Kordek joins iPost as VP, Customer Engagement AIT News Desk Aug 21, 2020 iPost, an enterprise email marketing and automation provider, announced today the appointment of Andrew Kordek as VP, Customer Engagement. In his new…
Martech Iconic Omnichannel Retailer Expands Next-Gen Digital Customer Experiences With eGain AIT News Desk Aug 20, 2020 eGain, the leading provider of customer engagement solutions, announced that a leading omnichannel retailer is now offering expanded self-service…
Martech Global Study Finds Organizational CX Maturity is Rising but Gap Between Leaders and Laggards is… AIT News Desk Aug 19, 2020 Independent study commissioned by LogMeIn reveals opportunity to make CX a differentiator with an execution-focused strategy that prioritizes…
SaaS AGC Networks Completes the Acquisition of Pyrios AIT News Desk Aug 18, 2020 AGC Networks Limited, a Global Solutions Integrator and an Essar enterprise, announced that it has completed the acquisition of Pyrios Pty Limited…
IT and DevOps Mendix Drives Economic Value for Large Companies Amid Software Developer Shortage, Strong Rise in… AIT News Desk Aug 14, 2020 Leading Research Firm Uses Real-Life Customer Experiences to Show That Low-Code is a Low-Risk, High-Advantage Proposition with Multimillion-Dollar…
Cloud Utility Customers Save With Personalized Offers From Enervee and Oracle AIT News Desk Aug 14, 2020 AI-driven insights help match customers with energy and money-saving home appliances and devices Enervee and Oracle are teaming to help utility…