customer engagement

Hi, please tell us about your role and the team/technology at Zendesk. As the VP of Engineering, I lead product development for the Zendesk Support…

Dutch Ridge Consulting Group, LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Beaver, PA announced that it has joined…

Evaluations Based on Completeness of Vision and Ability to Execute Salesforce, the global leader in CRM, announced that Salesforce has been…

Omnipresence Technologies, a life sciences enterprise SaaS provider focused on elevating and transforming customer experiences, announced several new…

Trust Payments, the global unified payments group for global pay-in, pay-out and customer journey technologies announced it has acquired…

Six months after opening its first international office in London, the Seattle-headquartered sales engagement unicorn extends its influence in Europe…

Executives Kevin Haverty and Lara Caimi Named to New Go-to-Market Leadership Roles; Global Customer Operations President David Schneider Retiring…

Orchestrate intelligent and agile strategies for personalized customer engagement IQVIA introduced OCE Optimizer, an innovative solution that…

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the acquisition of…

How Outsourced Customer Service Can Help Top Telecom, Financial and Ecommerce Companies to Save Money During These Challenging Times (v)WeCare, a…