Financial Services US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement AIT News Desk Jul 20, 2020 eGain, the leading provider of customer engagement solutions, announced that a financial services client is leveraging its top-rated digital…
IT and DevOps OneSignal Exceeds 1 Million Developers & Adds Real-Time Infrastructure Leader to Team AIT News Desk Jul 17, 2020 OneSignal, the market leader in customer engagement messaging, announced that it has exceeded 1 million developers on the platform, adding 150,000…
Financial Services FINTAINIUM Inc Partners With Bill2Pay to Enhance Integration Between Payment Processing and Customer… AIT News Desk Jul 16, 2020 FINTAINIUM Inc, the cloud-based financial automation workflow management platform, announced its partnership with Bill2Pay, an industry leader in…
Computing Twilio Study Finds COVID-19 Accelerated Companies’ Digital Communications Strategy by Six Years AIT News Desk Jul 16, 2020 Twilio, the leading cloud communications platform, announced the results of a global survey measuring the impact and outlook of the COVID-19 pandemic…
Voice Verint and Cloud9 Team Up to Remove Complexity from Voice Compliance AIT News Desk Jul 15, 2020 Verint Systems Inc, The Customer Engagement Company, and Cloud9 Technologies , a leader in cloud-based communications, have joined forces to provide…
Mobile Airship Launches Free Feature Flags by Apptimize, Allowing Mobile App Product Owners to Confidently… AIT News Desk Jul 15, 2020 With app installs growing across many industries, and businesses rolling out new services to meet changing needs, feature release management maximizes…
Augmented Reality Radisys Provides Integral AR/VR Experience for Collaborative TM Forum Catalyst “Ready Telco… AIT News Desk Jul 15, 2020 Drives speech enablement for hands-free interactions in "gamification" project designed to deepen Service Providers’ customer engagement offerings…
Computing ZineOne’s Intelligent Customer Engagement Platform Available on Microsoft AppSource AIT News Desk Jul 14, 2020 ZineOne, whose Intelligent Customer Engagement (ICE) platform provides enterprise brands the power to offer helpful, timely, and relevant online…
Martech Zendesk Releases CX Benchmark Report for Startups Showing the Path to Success is in CX AIT News Desk Jul 13, 2020 Research identifies specific actions fast-growth startups are taking to drive customer loyalty and growth Zendesk, Inc. released the Zendesk…
Life Sciences Trueblue Announces Integration with Microsoft Dynamics 365 AIT News Desk Jul 10, 2020 Trueblue with Microsoft for the launch of a CRM solution based on Artificial Intelligence and aimed to change the way of work for Life Science market…