Machine Learning Aktana Acquires Tact.ai’s Field Engagement and Conversational AI Technology Business Wire Nov 3, 2023 The introduction of Aktana Copilot delivers greater value to field users through best-in-class intelligence delivery on mobile phones and…
Technology Zoom Launches ISV Exchange Program With Verint Business Wire Oct 27, 2023 Verint, The Customer Engagement Company, announced that Zoom Video Communications, Inc. is launching the ISV Exchange Program with Verint’s open…
Technology SAP Emarsys Announces New AdTech Integrations to Reach 1.06 Billion TikTok Users AIT Staff Writer Oct 25, 2023 New platform update is designed to enhance customer loyalty and brand advocacy using Digital Ads for TikTok channel Customer engagement platform…
Machine Learning O’Neil Digital Solutions Launches ONEsuite 4.0 To Revolutionize Customer Experience &… PR Newswire Oct 20, 2023 Cutting-edge AI-powered platform elevates customer communication and experience management to unprecedented levels. O'Neil Digital Solutions, a…
Machine Learning Zenarate Expands AI Coach Language Capabilities to 79, Adds New Agent Feedback Reporting for AI… PRNewswire Oct 20, 2023 Global brands now have unparalleled language support to improve customer loyalty and agent training Zenarate, the leading AI Simulation Training…
Machine Learning Superbo Announces Collaboration with Microsoft for Azure OpenAI Deployments in Africa PRNewswire Oct 18, 2023 Superbo, a pioneering provider of advanced AI solutions, is thrilled to announce its new partnership with Microsoft, geared towards propelling Azure…
Machine Learning Konfer Launches AI GRC to Cover Global AI Regulatory Requirements Business Wire Oct 18, 2023 Konfer AI GRC is designed to help enterprises map, measure, and manage all their AI assets in compliance with NIST AI RMF, EU AI, and other compliance…
Machine Learning Uberall Marks a Decade of Innovation and Paves the Way for the AI-Powered Customer Connection Era PR Newswire Oct 17, 2023 Uberall, the global trailblazer in location marketing, celebrates a decade of groundbreaking innovation while unveiling the awaited Fall release that…
Technology insured.io Study of 250,000 Insurance Consumers Reveals that Omnichannel Carrier Portals Can… AIT News Desk Oct 12, 2023 insured.io analysis found that multiple service channels, outbound messaging, and personalization can boost retained premium by millions…
Machine Learning NGDATA Joins the Jack Henry Vendor Integration Program PRNewswire Oct 11, 2023 VIP enables NGDATA’s Intelligence Engagement Platform to integrate with SilverLake System NGDATA, a leading global digital experience company…