customer engagement

Freshworks Inc., the customer engagement software company, announced a strategic partnership with Tata Consultancy Services (TCS), a leading global IT…

Evaluation based on ability to execute and for completeness of vision Kustomer,  the omnichannel SaaS platform reimagining enterprise customer…

ServiceNow’s CSM solutions reimagine the customer experience to empower agents and drive fierce customer loyalty ServiceNow, the company that makes…

Research Shows Highest Contact Center WFO Market Share in Asia-Pacific, Europe and “Rest of World,” Also for Back Office and Branch Verint Systems…

Infobip also places in the Top 10 ROCCO Innovators report Global communications platform, Infobip announced today it has attained a 'Best' rating…

Netcore Solutions Inc., industry’s leading marketing technology company, announced the appointment of Barry Abel as its Chief Revenue Officer. In this…

Experienced Commercial Transformation Leader Apptricity to Drive Customer Engagement Apptricity is pleased to announce the addition of Gregory Kemp…

Industrial products and services provider moves to Infor multi-tenant cloud service in less than three months, consolidating disparate systems and…

Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises, announced it has appointed Hayden Stafford …

Salesforce Service Cloud gives ClearTax the ability to drive growth to its enterprise accounts and track performance of sales and services teams…