customer engagement

Streamlined Enrollment Experience and Communication Tools Reduce Administrative Burden and Increase Customer Engagement Benefitfocus, Inc., a…

New Feature Helps Businesses Practice Responsible AI in Their Engagement Strategies Pegasystems Inc., the software company empowering digital…

Levitate's keep-in-touch solution now allows users of Vertafore's AMS360 management platform to send personalized communication, at scale At a time…

Used in Connection with Virtual Meetings, Interactive Platforms Improve Customer Engagement and Knowledge Retention, While Working Remotely…

Code Climate has raised $8.5M in Series B funding to expand their Engineering Intelligence platform to deliver a single source of truth for…

Mapp, the insight-based customer engagement platform, has announced the appointment of Jamie Gunn as Chief Financial Officer. Jamie will work with…

LogMeIn Sales Leader Joins Executive Leadership Team to Accelerate Growth Reggora, an appraisal software company that is modernizing the…

New fast-deploying SaaS solution centralizes messaging channels to help agents better handle today’s increasing volumes of customer service inquiries…

Sinch AB, a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire SAP Digital…

Customer engagement leader makes strategic executive hire naming former Zuora CFO to lead financial strategy and operations Freshworks Inc., the…