customer engagement

Mapp, the insight-based customer engagement platform, has announced the appointment of Jamie Gunn as Chief Financial Officer. Jamie will work with…

LogMeIn Sales Leader Joins Executive Leadership Team to Accelerate Growth Reggora, an appraisal software company that is modernizing the…

New fast-deploying SaaS solution centralizes messaging channels to help agents better handle today’s increasing volumes of customer service inquiries…

Sinch AB, a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire SAP Digital…

Customer engagement leader makes strategic executive hire naming former Zuora CFO to lead financial strategy and operations Freshworks Inc., the…

The global pandemic has mandated businesses worldwide to engage remote workers, Enterprise with stronger internal collaboration being paramount. Are…

Machine Learning (ML) helps enterprises to predict user behavior, which helps acquire new customers, boost customer engagement and optimize value…

Tech-Enabled BPO Company Will Leverage CrowdStrike Falcon to Monitor and Stop Data Threats in Real Time iQor, a managed services provider of…

Conversocial Launches New All-In-One Messaging Suite Combining AI, Bot and Human-Agent Engagement Conversocial, the leader in conversational…

Seasoned Executive Brings Enterprise Selling Expertise to Drive Databook Growth Databook, the leading platform in enterprise customer intelligence,…