AIT Featured Posts Braze’s Latest Release Helps Brands Drive Retention Through Relevant and Thoughtful Experiences AIT News Desk Apr 21, 2020 New Products and Partnership Updates Include an Expanded Partnership with Snowflake, MMS Support, and a Partnership with Movable Ink Braze, the…
Machine Learning SAP Makes Support Experience Even Smarter With Machine Learning and AI Enhancements AIT News Desk Apr 17, 2020 SAP SE announced several updates, including the Schedule a Manager and Ask an Expert Peer services, to its Next-Generation Support approach focused…
Sales and Customer Support Logistics Executives Address Customer Experience Needs in a Time of Global Upheaval; Survival… AIT News Desk Apr 16, 2020 Upcoming webinar addresses current sweeping disruptions in supply chains and logistics, and lays groundwork for ongoing digital agility Mendix, a…
Apps Thryv, Leading Small Business Software Provider, Announces New App Market, Integrating Everyday… AIT News Desk Apr 15, 2020 After months of development, Thryv, Inc., the leading small business software provider, announced today the launch of a robust App Market to support…
Analytics Fusionex Extends Collaboration with International Energy Giant to Further Enhance AI and Customer… AIT News Desk Apr 15, 2020 Leading multi-award-winning data technology specialist Fusionex has been awarded an initiative to drive customer engagement for an…
Machine Learning [24]7.ai Named a Leader in Digital-First Customer Service 2020 Evaluation by Independent Research… AIT News Desk Apr 14, 2020 7 Engagement Platform received a differentiated rating in agent experience, customer experience, routing and queuing, chatbots, and roadmap criteria…
Analytics Business Continuity a Challenge? Quantzig’s COVID-19 Business Support Package Can Help You Stabilize AIT News Desk Apr 13, 2020 Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems announces the…
Automation TrellisPoint Launches Powerful Workflow Automation Tool Designed Exclusively for Commercial Lenders AIT News Desk Apr 9, 2020 Built using Microsoft’s Power Platform, Virtual Loan Assistant is the first Power App to streamline the credit process for financial institutions…
Big Data Fusionex to Power up Leading International Corporate Group via AI and Big Data AIT News Desk Apr 9, 2020 Multi-award-winning data technology specialist Fusionex has been awarded a multi-year deal with one of the leading international corporate groups to…
Technology Utilities Are Making Service Easier for Customers and It’s Getting Noticed AIT News Desk Apr 9, 2020 Customers Name the Nation’s 42 “Easiest Utilities to Do Business With” As the world grapples with the COVID-19 pandemic and the implications it has…