Mobile Sinch to Acquire SAP Digital Interconnect to Grow Global Cloud Communications Capabilities AIT News Desk May 5, 2020 Sinch AB, a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire SAP Digital…
SaaS Freshworks Hires SaaS Finance Veteran Tyler Sloat as Chief Financial Officer AIT News Desk May 4, 2020 Customer engagement leader makes strategic executive hire naming former Zuora CFO to lead financial strategy and operations Freshworks Inc., the…
Automation Are You Read to Fast-Track Your Enterprise Mobility Strategy? AiT Analyst Apr 28, 2020 The global pandemic has mandated businesses worldwide to engage remote workers, Enterprise with stronger internal collaboration being paramount. Are…
AIT Featured Posts Hot AI ML Startups: 10 Machine Learning Companies AIT Staff Writer Apr 28, 2020 Machine Learning (ML) helps enterprises to predict user behavior, which helps acquire new customers, boost customer engagement and optimize value…
Security iQor Selects CrowdStrike to Deliver Global Endpoint Protection, Putting Customers and Employee… AIT News Desk Apr 23, 2020 Tech-Enabled BPO Company Will Leverage CrowdStrike Falcon to Monitor and Stop Data Threats in Real Time iQor, a managed services provider of…
Chatbots & Intelligent Assistants Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging… AIT News Desk Apr 22, 2020 Conversocial Launches New All-In-One Messaging Suite Combining AI, Bot and Human-Agent Engagement Conversocial, the leader in conversational…
Sales and Customer Support Databook Announces Key Hire as Jim Christen Joins the Company as Chief Operating Officer AIT News Desk Apr 22, 2020 Seasoned Executive Brings Enterprise Selling Expertise to Drive Databook Growth Databook, the leading platform in enterprise customer intelligence,…
AIT Featured Posts Braze’s Latest Release Helps Brands Drive Retention Through Relevant and Thoughtful Experiences AIT News Desk Apr 21, 2020 New Products and Partnership Updates Include an Expanded Partnership with Snowflake, MMS Support, and a Partnership with Movable Ink Braze, the…
Machine Learning SAP Makes Support Experience Even Smarter With Machine Learning and AI Enhancements AIT News Desk Apr 17, 2020 SAP SE announced several updates, including the Schedule a Manager and Ask an Expert Peer services, to its Next-Generation Support approach focused…
Sales and Customer Support Logistics Executives Address Customer Experience Needs in a Time of Global Upheaval; Survival… AIT News Desk Apr 16, 2020 Upcoming webinar addresses current sweeping disruptions in supply chains and logistics, and lays groundwork for ongoing digital agility Mendix, a…