Technology Thunderhead Announces Thunderbay – The First Comprehensive AI for Journey-Driven Engagement AIT News Desk Feb 28, 2020 Thunderhead, the global leader in enterprise technology for customer engagement and journey orchestration, announced , at the Constellation Ambient…
Analytics Customers on G2 Crowd Recognize LastPass, GoToMeeting, GoToWebinar, Jive, Grasshopper and Rescue… AIT News Desk Feb 28, 2020 Products from all three business G2 Crowd units at LogMeIn named leaders LogMeIn, Inc. announced that three of its Unified Communications and…
Analytics Verint Positioned as a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management for… AIT News Desk Feb 28, 2020 Verin Systems Inc., The Customer Engagement Company, announced that Verint has been named a Leader by Gartner, Inc. in the research and advisory…
Analytics Nicola Liverani Announced as Senior Director, Partner Global at Mapp AIT News Desk Feb 27, 2020 Mapp, the international technology provider of insight-based customer engagement, has appointed Nicola Liverani as Senior Director, Partner…
Technology Genesys Applauded by Frost & Sullivan for its Commitment to Helping Clients Deliver… AIT News Desk Feb 26, 2020 Genesys enables contact centers to achieve greater productivity and customer engagement Based on its recent analysis of the Latin American &…
AiThority Interview with Shawna Wolverton, SVP of Product at Zendesk Sudipto Ghosh Feb 19, 2020 About Shawna You were part of the first Localization Product Management team at Salesforce. Today, you lead Product Management at Zendesk. How has…
Analytics Customer Portfolios Announces Results of Customer-Centricity Audit – Lifestyle Footwear AIT News Desk Feb 19, 2020 10 Top Lifestyle Footwear Brands Reviewed Customer Portfolios, a marketing technology leader that uses actionable insights and analytics to…
Analytics Grid4C Collaborates with Itron to Embed AI-Powered Analytics into Smart Meters at the Grid Edge AIT News Desk Feb 19, 2020 Industry Leading AI-Powered Energy Analytics Firm Grid4C Will Deliver Predictive Insights at the Grid Edge With Real-Time Decisions Within Itron's…
SaaS Sensormatic Solutions Showcases TrueVUE Inventory Intelligence Software as a Service (SaaS) for… AIT Staff Writer Feb 17, 2020 Cloud deployment ranks as top impact driver for retailers’ e-commerce opportunities Johnson Controls announced its leading global retail solutions…
Technology ZipperAgent and BSM Vault Announce Strategic Partnership AIT News Desk Feb 17, 2020 Real Estate Agents Benefit From Essential Combination of Digital Marketing Services and Next-Gen Technology ZipperAgent and BSM Vault are pleased to…