Machine Learning Cresta Launches Agent Operations Center to Manage the Human-AI Hybrid Workforce for the Customer… PRNewswire Dec 9, 2025 Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI…
Machine Learning Cresta Automation Discovery Provides a Blueprint for Where and How to Deploy AI Agents PRNewswire Dec 2, 2025 New capabilities uncover which conversations to automate and how to design AI Agents to get the job done Cresta, the leading customer experience AI…