customer experience management

Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, announced that…

Questback Leadership 360 Offers Continuous Feedback To Company Leaders At All Levels Of An Organization Questback, a global leader in employee and…

Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has…

Sarment Holding Limited announced the appointment of Arnaud Elnecave as its Chief Operating Officer. This announcement comes as the Company…

Certain, the industry leader in enterprise event automation, announced its certified integration with Marketo Engage, part of Adobe Marketing Cloud.…

Teleperformance was honored with the 2019 Asia-Pacific Contact Center Outsourcing Service Provider of the Year Award at the annual Frost &…

Enhancing the Contact Center to Improve Customer Experiences in Real-Time with the Power of Cloud Data Analytics Cisco announced its intent to…

Integration Will Allow Joint Customers to Embrace Data-Driven Decision Making Snowflake Computing, the only data warehouse built for the cloud,…

Adobe Named Leader for Second Year in a Row; Positioned Furthest for Completeness of Vision Adobe announced it has been positioned by Gartner, Inc.…