customer experience orchestration

This partnership supports brands’ strategies to move to the cloud, become fully omnichannel and deliver integrated customer and employee…

Genesys, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester New Wave: Conversation Automation…

Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner Magic…

Genesys to actively enable indirect and direct channel with combined Zoom Phone and Genesys Cloud CX solution Zoom Video Communications, Inc. and…

Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys…

Genesys, a global cloud leader in customer experience orchestration, announced that Wesley Story has been named Chief Information Officer (CIO),…

New Integration and Investment Expands Access to Customer Service for the Global Visually Impaired Community Genesys, a global cloud leader in…

Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision Genesys, a global…