Technology Sitel Group Partners with Genesys to Accelerate Brands’ Digital Transformation AIT News Desk Dec 7, 2022 This partnership supports brands’ strategies to move to the cloud, become fully omnichannel and deliver integrated customer and employee…
Customer Experience Genesys Named a Leader in Conversation Automation Solutions Report AIT News Desk Sep 19, 2022 Genesys, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester New Wave: Conversation Automation…
Customer Experience Genesys Named a Leader in the 2022 Gartner Magic Quadrant for Contact Center as a Service AIT News Desk Aug 25, 2022 Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner Magic…
SaaS Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve… AIT News Desk Jun 6, 2022 Genesys to actively enable indirect and direct channel with combined Zoom Phone and Genesys Cloud CX solution Zoom Video Communications, Inc. and…
Financial Services Genesys Raises $580 Million In Funding At $21 Billion Valuation AIT Staff Writer Dec 6, 2021 Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys…
Cloud Genesys Names Wesley Story Chief Information Officer AIT News Desk Nov 22, 2021 Genesys, a global cloud leader in customer experience orchestration, announced that Wesley Story has been named Chief Information Officer (CIO),…
Cloud Genesys and Be My Eyes Partner to Create Accessible Experiences AIT News Desk Sep 1, 2021 New Integration and Investment Expands Access to Customer Service for the Global Visually Impaired Community Genesys, a global cloud leader in…
Cloud Genesys Announces First Half Fiscal Year 2022 Cloud Business Growth AIT News Desk Sep 1, 2021 Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision Genesys, a global…