Technology US Firms Embrace Providers of Contact Center Automation Business Wire Sep 25, 2023 Partner engagements are increasing as enterprises aggressively adopt AI, analytics, cloud migration, ISG Provider Lens report says Enterprises in…
Machine Learning TaskUs and L1ght Launch “Safety Operations Center”, a ‘Human + AI’ Hybrid Moderation Solution for… AIT News Desk Nov 22, 2022 TaskUs, a provider of outsourced trust and safety and digital customer experience services to fast-growing technology companies, has announced a…
Technology ISG to Publish Report on Digitalization, ESG Services AIT News Desk Jul 7, 2022 Upcoming ISG Provider Lens report will evaluate providers helping enterprises achieve digital transformation for agility, sustainability and…
Customer Experience ISG to Publish Reports on Contact Center Services, Platforms AIT News Desk Apr 30, 2022 Upcoming ISG Provider Lens studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and…
Containers TCS a Leader in Customer Experience Services in Telecom and Media: NelsonHall AIT News Desk Oct 14, 2020 Tata Consultancy Services’ Design and Consulting CX Transformation Offerings, Strong Cognitive Automation and Omnichannel Delivery Capabilities, Cited…
Martech Sitel Group Launches New EXP+ To Simplify Delivery Of End-To-End Customer Experience Services AIT News Desk Sep 14, 2020 Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, announced the launch of EXP+™, its Enterprise Experience…