customer experience solutions

Generative AI Ecosystem Will Reshape Employee Development, Foster Growth, and Strengthen a Thriving Workplace Culture for High-Quality CX iQor, a…

Freshworks , a software company empowering the people who power business, announced an infusion of artificial intelligence (AI) across its modern,…

TDCX, , a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, continues its expansion path with a…

Partnership between World Wide Technology (WWT) and Accedian unlocks new revenue for service providers and enterprises with CX assurance for the…

Partnership will enable companies in the Philippines to uncover rich customer insights and maximize value from their CX initiatives Alida, a leader…

Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated…

Awaken Intelligence combines market-leading contact center technology with Genesys Customer Experience Platform to provide Genesys customers with a…

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, appointed Todd Zerbe as Senior Vice President of…

Servify, announces the acquisition of key businesses of Munich based WebToGo, a one-stop provider for multichannel self-care and customer experience…

Companies’ shared customer-first philosophy helps enterprises around the world build brand love and loyalty by delivering billions of exceptional…