Technology SANDSIV Becomes Part of Connecting Visions Ecosystem to Offer VOC Solutions to the Spanish Market PR Newswire Jul 4, 2023 SANDSIV, the unrivaled innovation leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly…
Machine Learning Twilio and Frame AI Announce Partnership to Uplevel Contact Center Experiences with AI Business Wire Jul 4, 2023 Twilio’s CustomerAI Set to Dramatically Increase Operational Efficiency for Flex Customers Twilio, the customer engagement platform that drives…
Machine Learning Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational… PRNewswire Jun 30, 2023 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to…
Technology Artefact and Treasure Data Partner to Enable Brands to Deliver Personalized Customer Experiences PR Newswire Jun 28, 2023 Treasure Data a leading enterprise customer data platform (CDP) provider announced a new formal partnership with global data consulting services…
Cloud MongoDB Launches Atlas for Industries PR Newswire Jun 25, 2023 MongoDB, Inc. at its developer conference, MongoDB.local NYC, announced MongoDB Atlas for Industries, a new program to help organizations accelerate…
Machine Learning Liberate’s Generative AI-powered FNOL Plugin Revolutionizes Claims Communication Business Wire Jun 22, 2023 Liberate Innovations (Liberate) has introduced a generative AI-powered FNOL plugin that promises to revolutionize insurance claims processes by…
Customer Experience With Conversation API’s AI-Powered Smart Conversations, Sinch Elevates Customer Messaging PR Newswire Jun 21, 2023 To meet the rising bar for exceptional customer experiences, Sinch, which powers meaningful conversations between businesses and their customers…
Machine Learning Databricks Ventures Invests in Snowplow Business Wire Jun 16, 2023 Snowplow and Databricks extend strategic partnership to elevate first-party customer data for real-time AI in the Lakehouse Platform Snowplow,…
Machine Learning Mapp Cloud Enhances its Magento Integration PR Newswire Jun 16, 2023 Mapp, the international provider of insight-led customer experiences announced the enhanced integration for Mapp Cloud Magento (Adobe Commerce).…
Machine Learning Invoca Unveils Next-Generation Conversation Intelligence Boosted by Generative AI PRNewswire Jun 16, 2023 Invoca, a recognized leader in conversation intelligence AI unveiled new capabilities that leverage a combination of generative AI, large language…