SharpenCX Announces Acquisition of Webtext
SharpenCX, an all-in-one unified contact center platform, announced it has completed the acquisition of Webtext, an omnichannel messaging solution.…
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Customer Experiences
Amdocs to Acquire Service Assurance Business of TEOCO to Assure and Enable Monetization of Next…
Amdocs, a leading provider of software and services to communications and media companies, announced that it has entered into a definitive agreement…
Ice Norway Harnesses Power of eSIM with Amdocs to Drive Growth and Digitalization
The launch of eSIM services, using Amdocs’ eSIM Cloud platform, will provide an enhanced experience for the Norwegian operator’s customers
Amdocs,…
eProductivity Software Empowers Point B Solutions with Streamlined Workflow through Integration of…
eProductivity Software (ePS), a leading global technology provider for print and packaging companies, is proud to announce its partnership with HP,…
Twilio Research Reveals Scale of AI Surge as 92% of Businesses Flock to the Technology
Businesses worldwide are eagerly embracing the potential for artificial intelligence (AI) to provide personalized customer experiences, but customers…
UserTesting and Symplicit Announce Partnership to Deliver Customer Experience Solutions Across APAC…
UserTesting, a leader in experience research and insights, and Symplicit, a part of HCL Tech and a leading strategic design and digital transformation…
Stratix Launches Transformative Retail Customer Experiences with Zebra Technologies’ Solutions
Stratix Corporation, a leading provider of Managed Mobility Services (MMS) in the U.S., has released a new interactive video experience showing how…
Infosys Teams up with Walmart Commerce Technologies to Deliver Scalable Omni-Channel Solutions to…
Infosys, a global leader in next-generation digital services and consulting, announced a new collaboration with Walmart Commerce Technologies to help…
Digital.ai Empowers Organizations to More Intelligently Build and Deliver High Quality, Secure…
Digital.ai unveiled Corbett, the latest release of its leading AI-powered DevOps platform, to enable organizations to deliver applications with better…
Yellow.ai Launches Dynamic Automation Platform (DAP) with Generative AI, Unveils New Logo
Yellow.ai, a global leader in Conversational AI, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables…