Front Debuts Vision to Transform Work Into Impact Through Customer Communication
Front's Customer Communication Platform will help organizations finally deliver on their promises to be customer-obsessed
Front, the leading …
Browsing Tag
Customer Experiences
Sumo Logic Deepens Observability Across Operations, Security, Business and Customer Experiences…
New and Expanded Solutions Combine Observability with Real-time Intelligence Across AWS Environments, Software Development Tools and Process,…
Deloitte Digital Awarded Global Channels Partner of the Year by MuleSoft
Top Honors Recognize Deloitte for Delivering Connected Customer Experiences and Growing the Mulesoft Business Through Innovation
Today Deloitte…
AiThority Interview with Abhishek Deshmukh, VP of Engineering – Zendesk
Hi, please tell us about your role and the team/technology at Zendesk.
As the VP of Engineering, I lead product development for the Zendesk Support…
UJET and Acqueon to Help Companies Create Modern and Hyper-Personalized Outbound Campaigns
Integration to combine UJET’s next-generation cloud-native contact center solutions with Acqueon’s omnichannel campaign management software
UJET …
Decibel Reports Record Momentum as Enterprises Prioritize Digital Customer Experiences
As COVID-19 accelerates organizations’ digital experience optimization efforts, Decibel shatters expectations
As enterprises double down on…
Bottomline Boosts the Way Businesses Collect Cash With Pay Direct
Innovative Open Banking service for UK corporates
Bottomline, a leading provider of financial technology that makes business payments simple, smart…
DICK’S Sporting Goods Selects Amperity’s CDP as Part of Long-Term Technology Strategy
Enhanced Customer Data Foundation Will Help DICK'S Serve Its Customers Across All Channels and Touchpoints
Amperity announced DICK'S Sporting…
Digital River Link Cartridge for Salesforce Commerce Is Now Live
Brands can integrate Digital River’s Payments and Risk solution into their commerce platform
Today Digital River, the most experienced global…
NICE Launches Real-time Interaction Guidance, Powered by Its ENLIGHTEN AI Platform
First-of-its-kind, AI-powered, out of the box ENLIGHTEN behavioral models provide real-time agent guidance during interactions to create unparalleled…