Customer Experiences

Based on its recent analysis of global cloud unified communications and collaboration (UCC) adoption strategies, Frost & Sullivan recognizes Fuze,…

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its partnership with NICE…

Quadient Expands Impress Platform with New Cloud-Based Document Delivery Solution, Quadient® Impress Distribute Quadient’s new document delivery…

Please tell us about your current role and the team/technology you handle at Salesforce. I lead the Conversation Design practice within Salesforce …

Bloomreach, the leader in commerce experience, and Exponea, the leading Customer Data and Experience Platform (CDXP) provider, announced that they are…

Freshworks Inc., the customer engagement software company, announced the appointment of tech veteran José Morales as chief revenue officer. Morales…

High levels of Employee Experience earn Avtex a place in NBRI’s Circle of Excellence The National Business Research Institute (NBRI) is pleased to…

Ware2go ‘Levels the Playing Field’ With Fulfillment Tech to Enable Merchants of All Sizes to Scale Sales Channels Faster With Flexible Fulfillment…

Industry leading MuleSoft offering helps create connected customer experiences, faster PowerFluence, an IT services firm, announced that they are…

Camunda End-to-end Process Orchestration Alleviates Risk, Technical Debt and Lack of Visibility Inherent in RPA Implementations  Open source software…