Customer Experiences

Technology Veteran Bruce Sharpe Joins Executive Team of Global Outsourcer Humach (humans + machines) is revolutionizing the way businesses…

mParticle, the leader in customer data infrastructure, announced it would make its enterprise product available via two additional options including a…

New integrations harness the power of UiPath end-to-end automation platform with Adobe Document Services and e-signature capabilities, delivering…

Solvvy Offers Advanced Conversational AI and Automation Capabilities to Accelerate Zoom’s Delivery of Personalized, Effortless Customer Experiences…

Deep North, the intelligent video analytics company, announced the launch of Checkout IQ, its new retail loss prevention solution, which uses computer…

SuccessKPI, Inc., a leading cloud-native Contact Center Customer Experience Insight and Action Platform provider, announced its Global Contact Center…

Companies across industries around the globe increase their investment in customer experiences amid a challenging business environment Qualtrics…

The concept of Customer experience management (CEM or CXM) has undergone a massive transformation in the recent years. We use Bernd Schmitt's…

First American Mortgage Solutions LLC, a part of the First American family of companies, announced a new integration with ICE Mortgage Technology,…

Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in video-based human insight,…