Customer Experiences

ABBYY Timeline identifies automation opportunities 80% faster and speeds process redesign by 30% to improve employee and customer experiences.…

 Joget Inc, the open-source no-code/low-code application development platform company with a worldwide presence and customer base, announced the…

3D Cloud by Marxent announced that the 3D Cloud platform and applications are available exclusively on the Google Cloud Marketplace. One of the first…

Combines SupportLogic's Prediction and Workflow Engine with Emtropy's Continuous Quality Monitoring to Enable Proactive Revenue Retention…

2022: The year retailers hit the ‘reset’ button The prophets of retail have been bearish for some time about the future of the industry. The harsh…

Mapp opens up further data sources with single Shopify Plus extensions to improve connectivity and streamlining of data and takes personalised online…

Lightspeed Commerce Inc., the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer…

Balto, the leader in empowering agents with AI for better conversations, has launched the latest real-time capability to benefit agents with…

Verizon Business announced a new suite of digital engagement capabilities for the Verizon Virtual Contact Center (VCC) to enhance the end-to-end…

Accenture  has agreed to acquire SKS Group, a consulting firm that helps banks across Germany, Austria and Switzerland modernize their technology…