Technology Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences PR Newswire Feb 14, 2024 Google Cloud's data analytics capabilities and AI /ML technologies will drive innovation and improve operational efficiency Admiral, a leading…
Technology Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences GlobeNewswire Feb 13, 2024 Social Customer Care by Sprout Social enables brands to provide faster, personalized and complete customer care Sprout Social, an industry-leading…
Technology Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends PR Newswire Feb 8, 2024 Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call…
Technology Southern Cross Credit Union Boosts Customer Engagement with Vonage Fusion PR Newswire Feb 8, 2024 Vonage Fusion, a unified communications and contact center solution, integrated with Salesforce Service Cloud, enhances both customer engagement and…
Technology GenAI Can Transform Fraud Detection and Customer Service in the Insurance Industry, Says Research PR Newswire Feb 2, 2024 Info-Tech Research Group's latest research delves into the transformative potential of Gen AI within the insurance industry, offering IT leaders…
Technology SimplePin Selected by Carmack Insurance to Power Their Payments and Receivables Process PR Newswire Feb 1, 2024 SimplePin, the leading receivable and payment platform with operations in Palm Beach, FL, USA, and Montréal, QC, Canada proudly welcomes Carmack…
Machine Learning UserTesting Elevates Human Insight Platform with AI Summary and Enhanced Features Business Wire Jan 31, 2024 UserTesting, a SaaS leader in experience research and insights, unveiled its latest enhancements to the UserTesting Human Insight Platform. In…
Technology InfoSum and DIRECTV Advertising Collaborate for First-Party Data-Matching Solution AIT News Desk Jan 29, 2024 InfoSum, the world’s leading data collaboration platform, announced a deal with DIRECTV Advertising to create a first-party data-matching solution for…
Technology Coupa Appoints Dean Bain to Lead Supply Chain Strategy and Go-to-Market PR Newswire Jan 29, 2024 Former Blue Yonder leader joins the company to grow its supply chain business Coupa, the leading AI-driven platform that helps companies operate…
Machine Learning Ignitho Announces Partnership with H2O to Provide Industry First AI Capabilities Business Wire Jan 25, 2024 The strategic partnership will enable rapid deployment of AI services using domain-specific GenAI Accelerators Ignitho Technologies, a leading AI-led…