Machine Learning Gathr to Accelerate Gen AI Innovations for Enterprises With Its Upcoming Launch PR Newswire Feb 16, 2024 Gathr – the data-to-outcome platform, will soon make important announcements to streamline Gen AI journeys for businesses Gathr Data Inc.unveiled…
Technology OneCloud CX Brings Powerful AI Features to Omnichannel Contact Center Solutions PRNewswire Feb 15, 2024 OneCloud, a leading provider of cloud-based solutions, is enhancing the services they provide with OneCloud CX™, an innovative, AI-driven,…
Technology Whatfix Launches New Product Line ‘Mirror’, Marking Solid Growth in 2023 AIT News Desk Feb 15, 2024 Whatfix, the global leader among digital adoption platforms (DAP), announced the launch of yet another new product called Mirror, which is set to…
Technology Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences PR Newswire Feb 14, 2024 Google Cloud's data analytics capabilities and AI /ML technologies will drive innovation and improve operational efficiency Admiral, a leading…
Technology Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences GlobeNewswire Feb 13, 2024 Social Customer Care by Sprout Social enables brands to provide faster, personalized and complete customer care Sprout Social, an industry-leading…
Technology Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends PR Newswire Feb 8, 2024 Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call…
Technology Southern Cross Credit Union Boosts Customer Engagement with Vonage Fusion PR Newswire Feb 8, 2024 Vonage Fusion, a unified communications and contact center solution, integrated with Salesforce Service Cloud, enhances both customer engagement and…
Technology GenAI Can Transform Fraud Detection and Customer Service in the Insurance Industry, Says Research PR Newswire Feb 2, 2024 Info-Tech Research Group's latest research delves into the transformative potential of Gen AI within the insurance industry, offering IT leaders…
Technology SimplePin Selected by Carmack Insurance to Power Their Payments and Receivables Process PR Newswire Feb 1, 2024 SimplePin, the leading receivable and payment platform with operations in Palm Beach, FL, USA, and Montréal, QC, Canada proudly welcomes Carmack…
Machine Learning UserTesting Elevates Human Insight Platform with AI Summary and Enhanced Features Business Wire Jan 31, 2024 UserTesting, a SaaS leader in experience research and insights, unveiled its latest enhancements to the UserTesting Human Insight Platform. In…