Customer Experiences

Sightline Payments, leader in cashless gaming and betting solutions, announced it has partnered with Boyd Gaming and Aristocrat Technologies to serve…

Comprehensive survey explores how businesses are preparing for industry changes ahead Merkle, a leading technology-enabled, data-driven…

Talkdesk collaboration with AWS CCI boosts artificial intelligence integration and customer experience personalization Talkdesk is expanding its…

A.I. and Automation enterprise Intelygenz have become the latest software vendors to achieve recognition as IDC Innovators for their specialization in…

Vonage’s Video API powers Wall Street English’s online educational solutions Digital communications a critical means of providing educational…

Uptima Inc., a leader in Quote to Cash and Service transformations on the Salesforce Platform, has been named a Gold Partner within the Salesforce…

Seamlessly converting manual processes to active automation flows at the click of a button, the new capability speeds up time to value and…

Shazir Khan Named Chief Technology Officer, Tony Di Iorio Named Chief Operating Officer. KUBRA announced a new organizational structure for its…

Cresta Launches Real-Time Intelligence for Customer Service, announced the launch of Cresta for Customer Service, designed to enable customer care…

ISG Provider Lens report finds a growing interest in contactless payments, driven in part by the COVID-19 pandemic Banks in Germany, Austria and…