Customer Experiences

xMatters ‘State of Automation in Incident Management’ Report Finds Current Incident Management Processes and Tools Increasingly Insufficient for…

On Consumers’ Holiday Wishlist Again This Year: Stop Receiving Irrelevant Shopping Offers Redpoint Global, a leading software provider that helps…

The Integration Can Help Auto Dealerships Boost ROI on Marketing and Improve Customer Re-Selling and Cross-Selling Meera Conversational AI …

SaaS and Cloud Industry Leader Joins Avaya to Accelerate Growth and Deepen Customer and Partner Engagement Globally Avaya, a global leader in…

AuraQuantic, formerly known as AuraPortal, makes it easy to deliver short-term value but also provide a sustainable basis for continuous optimization…

Threekit becomes Google Trusted 3D Partner to address the urgent need for amazing 3D and AR in eCommerce due to COVID-19 Due to COVID-19, consumers…

Genesys Cloud integrates with Adobe Experience Platform’s Real-Time Customer Profiles to improve personalization, drive higher sales conversion rates…

Company produces significant ARR growth and first profitable quarter in its history Nuxeo, the leading cloud-native Content Services Platform,…

Acquisition Will Boost Software and Digital Product Development Expertise in the U.S. Cognizant has entered into an agreement to acquire Tin Roof…

Enabling brands to leverage the power of their call center data to improve customer experiences HGS Digital LLC, a subsidiary of Hinduja Global…