Customer Experiences

Best Employer Award Recognizes Top Workplaces in the Philippines TeleTech, a leading global customer experience technology and services company…

SAP SE and Accenture announced they are co-innovating and co-developing the new SAP Cloud for Utilities solution to help companies more effectively…

Opens First Fjord Design Studio in Tokyo, Strengthening Ability to Create Client Experiences at the Intersection of Innovation and Purpose…

Announcement Underscores Sugar’s Focus on Putting Employees First and Being a Highly Desirable Employer SugarCRM Inc., the company that helps…

Addressing Enterprise Needs for Modern Cybersecurity in a Cloud-First World, Forcepoint Uniquely Delivers Global Cloud Infrastructure with 160 Points…

Customer and Developer Conference to Feature Keynote Addresses from Ken Jennings, Duncan Milner Vonage, a global leader in business cloud…

Executive Director Matt Herlihy Delivers Keynote on Bridging Gap Between Promise and Delivery Disruption is the theme of Service Design Week this…

Delivers End to End Process Excellence From User to Enterprise Level Celonis, the market leader in Enterprise Performance Acceleration software,…

Strengthens Digital Intelligence Capabilities and Expands in Asia-Pacific ABBYY marked two strategic milestones during the third quarter of 2019…

New Solution Instantly Surfaces and Measures Customer Intents, Empowering Brands to Optimize Operations and Automations for Improved Customer…