News World’s Largest Sports Retailer Runs on MuleSoft to Deliver Omnichannel Customer Experiences AIT News Desk Sep 5, 2019 Anypoint Platform Enables Decathlon to Innovate at Scale, Launch New Products to Market, and Expand Its Presence to the United States and Beyond…
Technology Startek Unifies Global Brand AIT News Desk Aug 28, 2019 Startek, Inc., a global provider of customer experience management solutions, is rebranding Aegis, which it acquired in July 2018, and the combined…
AIT Featured Posts 20 Million Fliers to Experience Singapore Airlines’ AI-Powered Experiences Sudipto Ghosh Aug 26, 2019 One of the world's finest and most reputable airline service providers, Singapore Airlines will deliver AI-enhanced experiences to its 20 million…
Automation ActiveCampaign Announces Integration on Salesforce AppExchange AIT News Desk Aug 22, 2019 ActiveCampaign and Salesforce customers can now better align sales and marketing teams while automating unique customer experiences ActiveCampaign,…
Analytics Simon Data Raises $30 Million to Expand Data-Driven Customer Experiences in the Enterprise AIT News Desk Aug 20, 2019 Fast-Follow Investment to Drive Data Science and Continued Growth; Major Customers Include Albertsons, ASOS, Equinox, Venmo, WeWork Simon Data, the…
News Media Streams Allows Businesses to Improve Customer Support Conversations in Real-Time AIT News Desk Aug 8, 2019 Empowers Developers to Apply AI and Machine Learning to Improve Customer Experiences in Real-Time during Voice Calls Twilio, the leading cloud…
Automation SugarCRM Announces Sugar Serve, an Innovative New Offering Focused on Customer Support AIT News Desk Aug 1, 2019 Integrated Console Experience Revolutionizes Customer Support Processes SugarCRM Inc., the company that helps organizations deliver exceptional…
News Adobe Launches ‘Adobe Sign’ to Digitally Transform Small Businesses Sudipto Ghosh Jul 30, 2019 Adobe Sign for Small Business Debuts to Help Small Companies Digitize; Enterprise Capabilities Now Tailored to the Needs of Small Business User…
Computing Rite Aid Partners with Adobe to Drive Digital Transformation AIT News Desk Jun 19, 2019 Adobe Experience Cloud to Power Rite Aid’s Seamless, Personalized Customer Health and Wellness Experience Rite Aid Corporation has entered into a…
Robots Jabil Expands Retail Innovation Ecosystem to Transform Customer Experiences AIT News Desk Jan 16, 2019 Integrated Services, Global Scale and Supply Chain Orchestration Drive Omni-Channel Retail Advancements Jabil Inc. announced an…