Customer Insights

SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management…

Givex Corp.  announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the…

Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage customer service data…

Aplazo, the first omnichannel buy now, pay later (BNPL) platform in Mexico, announced that it has acquired Sensai Metrics, a software platform that…

Marketing and sales teams have to connect with their consumers and buyers in entirely new ways. But disjointed data, complex tech stacks, and siloed…

ParkHub, a leading provider of parking software and payments solutions, announced the acquisition of another Dallas technology company, payments…

GroupSolver has gained $2.5 million in new funding for product and team development led by Eterus Capital along with other existing investors…

Bairong Inc, a leading independent AI-powered technology platform in China, announced that the Company has been granted a new patent for its smart…

Hi Scott, welcome to our interview series. How have customer experience management benchmarks evolved during the pandemic?  Effective content…

Partnership to help retailers integrate advanced customer insights into their marketing and merchandising programmes Demonstrates the importance of…