Customer Insights

The fully integrated Identity Trust solution will include payments fraud and chargeback prevention, 3DS2 authentication, and access to Data on…

Topbox signs on leading brands in record third quarter, underscoring importance of omnichannel CX analytics in meeting customer expectations Topbox,…

TOPdesk, a global enterprise service management solution provider, announced that Sofie Drijver has joined the organization as chief marketing…

The fintech startup, Flaist, has released a new analytics tool powered by the Flaist Digital Experience platform that allows financial organizations…

New cookieless ID powers relevant & responsible omnichannel advertising, while empowering consumers with a universal and persistent opt-out across…

Episerver, a leader in the Gartner Magic Quadrant for Digital Experience Platforms, announced that it has completed its acquisition of Optimizely, the…

Adobe Experience Cloud customers can now use Sprinklr’s data to understand the business impact of campaigns across social media and messaging channels…

dunnhumby, the global leader in customer data science, announced the appointment of Andres Hernández to Head of Colombia. Hernández will focus on…

CallMiner, the leading provider of speech and customer interaction analytics, announced the release of the CallMiner Continuum Maturity Model, a…

Agillic A/S, the Copenhagen-based marketing automation Software-as-a-Service (SaaS) company announces, that it has recruited Bent Faurskov who will…