customer interactions

Gong, the Reality Platform leveraging artificial intelligence to transform go-to-market teams, launched Gong Forecast, the industry's first…

MicroGrid Inc. learned by combining from some of the best of the breeds and don't want to re-invent the wheel. They strongly believe in…

Gong announced it has launched the Gong app on Salesforce AppExchange, empowering customers to enrich CRM data by automatically capturing and…

MuleSoft, provider of the world's #1 integration and API platform, reported that 70% of organizations struggle to provide completely connected user…

Emerging unicorn advances the standard in digital analytics with data science-powered solutions that fuel the digital economy Heap, the leading…

Polaris Software, a leading provider of sales and marketing software, announced that the company has surpassed 1 million users through its global base…

The leader in Contact Center AI announces new omnichannel conversation intelligence offerings that uncover new insights from customer…

CXone recognized for innovative features and services supporting contact center agility and business continuity designed for today’s work from…

Demand for category-defining Revenue Amplification, powered by CPQ, CLM and Digital DealRooms, drives DealHub's second consecutive year of…

- AI-based enhancements include emotional and behavioral traits and a writeprint extension performing a stylometric analysis of documents - The new…