customer interactions

Prodigal, the pioneer of consumer finance intelligence, announces the launch of a suite of strategic intelligence solutions, offering unprecedented…

Optiva BSS Platform now leverages generative AI and full integration with Google Cloud’s BigQuery and Analytics capabilities to power deep learning…

OneCloud, a leading provider of cloud-based solutions, is enhancing the services they provide with OneCloud CX™, an innovative, AI-driven,…

New integration with Annex Cloud empowers brands to build deeper customer relationships and drive revenue with sophisticated personalized…

Automated quality assurance and agent performance improvement software boosts the quality of sales and service interactions evaluagent, a global…

Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces…

SaskTel's Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement Alepo proudly announces that Lüm Mobile,…

Industry-first no-code product applies conversational interfaces to existing applications and experiences eliminating the need for costly and…

New offering enables pharma brands to engage in 24/7, MLR-compliant near-human interaction with ideal customers in the moment of need Swoop, a leader…

Gong's Revenue Intelligence Platform helps Avalara uncover cross-sell opportunities and optimize seller behaviors to scale revenue  Gong, the Revenue…