customer interactions

Astound Broadband, the 6th-largest U.S. Cable provider, and Intermedia Cloud Communications, a leading provider of intelligent cloud communications…

Gong, the Revenue Intelligence leader, announced a breakthrough sales engagement solution powered by the industry's most accurate AI models built for…

ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS, its groundbreaking AI-driven solution designed to…

A Fortune 500 client in the energy industry realized $14 million in annualized savings after selecting iQor. The company selected iQor as their first…

Balto, the leader in empowering agents with AI for better conversations, has launched the latest real-time capability to benefit agents with…

Gong Forecast enables revenue teams to do more with less by significantly improving sales forecast accuracy and reducing time spent forecasting Gong,…

NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXone’s world-leading cloud CX platform to ramp up…

Pegasystems Inc., the low-code platform provider that builds agility into the world's leading organizations, announced the latest edition of its Pega…

Sprout Social announced a new integration with Salesforce Service Cloud to provide brands with a 360-degree view of their customer interactions.…

eDesk is the first eCommerce helpdesk software to integrate with Whatsapp Business. The feature will enable retailers to provide customer support on…