Technology IGT Solutions Selects NICE CXone to Deliver a Seamless Customer Experience for its Travel and… AIT News Desk Oct 31, 2022 NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXone’s world-leading cloud CX platform to ramp up…
Machine Learning Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results AIT News Desk Oct 18, 2022 Pegasystems Inc., the low-code platform provider that builds agility into the world's leading organizations, announced the latest edition of its Pega…
Cloud Sprout Social and Salesforce Extend Partnership with New Service Cloud Integration AIT News Desk Sep 13, 2022 Sprout Social announced a new integration with Salesforce Service Cloud to provide brands with a 360-degree view of their customer interactions.…
Sales and Customer Support eDesk releases WhatsApp Business Integration to Simplify Conversational Commerce for Retailers AIT News Desk Aug 3, 2022 eDesk is the first eCommerce helpdesk software to integrate with Whatsapp Business. The feature will enable retailers to provide customer support on…
Customer Experience Yardi Releases Customer-Centric CRM IQ AIT News Desk Aug 1, 2022 Yardi announced the release of RentCafe CRM IQ, a customer-centric relationship management solution for multifamily operators. Seamlessly built in to…
Machine Learning Gong Forecast Launches, Delivering Breakthrough Sales Forecast Accuracy Based on Reality AIT News Desk Jun 21, 2022 Gong, the Reality Platform leveraging artificial intelligence to transform go-to-market teams, launched Gong Forecast, the industry's first…
Natural Language Launch of MicroGrid Intelligent Connect Conversational AI Platform AIT News Desk Mar 21, 2022 MicroGrid Inc. learned by combining from some of the best of the breeds and don't want to re-invent the wheel. They strongly believe in…
Cloud Gong Announces Gong App on Salesforce AppExchange, the World’s Leading Enterprise Cloud… AIT News Desk Feb 23, 2022 Gong announced it has launched the Gong app on Salesforce AppExchange, empowering customers to enrich CRM data by automatically capturing and…
IT and DevOps 70% of Organizations Do Not Provide Completely Connected User Experiences, New MuleSoft Study… AIT News Desk Feb 7, 2022 MuleSoft, provider of the world's #1 integration and API platform, reported that 70% of organizations struggle to provide completely connected user…
Analytics Heap Raises $110 Million Series D Round to Fund the Future of Digital Analytics AIT News Desk Dec 7, 2021 Emerging unicorn advances the standard in digital analytics with data science-powered solutions that fuel the digital economy Heap, the leading…