Customer Journey

Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities 8x8, Inc. …

Celebrating the Grand Opening of Barranquilla, Colombia, as a Key Milestone in UnifyCX's Global Growth UnifyCX, officially launches today, marking…

Joint innovation paves the way for future API development and distribution efforts between these industry-leading organizations Verizon, the nation’s…

Brand evolution unites employees, customers, and partners around a shared ambition to make work life better Dayforce, Inc., a global human capital…

Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is…

Able Customer Data Platform (CDP), an innovator in advanced customer journey analytics, announces the launch of its integration with Calendly, the…

New senior additions bring decades of financial services expertise to streamline the customer journey and double down on Allvue’s strong customer…

The Finnish car dealership enhances the customer journey of car buyers by offering a virtual, personalized tour of the new Volvo EX30 model on its…

XY Retail, a leader in omnichannel retail solutions, announced that renowned Italian fashion house, Boggi Milano, has chosen XY Retail as its…

The partnership will unlock first-party data collaboration for brands to target audiences at scaleand measure success across the customer journey …