Mike Parish Joins CG Infinity as VP of Customer Experience
CG Infinity Inc. is proud to announce the addition of Mike Parish as Vice President of Customer Experience. "Mike Parish knows customer experience is…
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Customer Journey
Persona Unveils “Dynamic Flow” to Fight Fraud While Providing Seamless Identity…
Persona launched "Dynamic Flow," the first risk response and verification engine that customizes the identity verification (IDV) process in real time…
Pixlee TurnTo Announces Instagram Reel Functionality Within Social UGC Platform
Leading Social UGC, Influencer Marketing, and Ratings & Reviews company Pixlee TurnTo announced new Instagram Reels functionality that enables…
Customers Weigh in: Loyalty is Conditioned on a Personalized Experience
In a recent Dynata survey on customer loyalty, 74% of consumers indicated that feeling valued and understood both factor more into brand loyalty than…
Webeyez Launches 2.0 to Help Online Businesses Beat the Heat
Webeyez, the digital experience platform online businesses deploy to fix leaky funnels and grow revenue, announced the launch of Webeyez 2.0: the…
mParticle Launches Next Generation Audience Journeys to Customize Customer Experience
mParticle, the leading customer data infrastructure company, announced the release of Journeys, a next generation audience toolset to help teams…
Industry Leaders Demonstrate How Responsible Data Sharing Can Unlock Value and Generate UK Savings…
Datum Future announced the results of its Customer Journey Sandbox - an initiative aimed at empowering people to access new services built on…
First-party Data Key to Sales-Marketing Performance in New Emerging Digital World Ecosystems
Today, businesses are facing serious challenges in maintaining data quality and access to tools and technologies to support the changing customer…
Piwik PRO Launches Free Version of Data Analytics Platform That Puts Privacy First
Piwik PRO, a customer journey analytics platform geared towards compliance, has launched its newest creation: the Piwik PRO Core plan, a completely…
Medallia To Acquire Thunderhead, Leader In Every-Channel Journey Orchestration
With the combination of customer experience insights and journey orchestration, organizations can have a single view of the customer journey and use…