customer loyalty

The leading baby clothing brand implemented Cheetah Digital’s platform to offer more personalised and real-time messaging at key customer milestones…

Organizations have emerging opportunities – and threats – to consider as consumer loyalty increasingly takes into account broader relationships to…

DataOceans, LLC a leading customer experience management (CXM) company announced that the corporate headquarters has moved from Norcross, GA to…

New open-source WSO2 API Manager release enables EDA deployments with industry-first full AsyncAPI spec support, streaming APIs and integrations, and…

The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention Qualtrics,…

CareCloud, Inc., a leader in healthcare technology solutions for medical practices and health systems nationwide, announced the promotion of two…

Voice Commerce is exploding. Conversational AI solutions address multiple problems, but the central one is Customer Satisfaction. COVID-19 was the…

Synchrony's customized solutions continue to enable independent Ashley HomeStore licensees to convert more prospects and expand customer loyalty and…

Enterprises can finally gain real-time, actionable intelligence across existing enterprise data silos, creating superior customer insights for…

Catapult Systems, a leading digital solutions and services firm, is pleased to announce the promotion of current VP of Marketing, Mindy Russell, to…